Refund policy

Return and Refund Policy

At Nory, we want you to be happy with your purchase.

You have 14 days from the date you receive your order to request a return. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

To start a return, contact us at contact@noryshop.com with your order number and reason for return.

If your return is accepted, we will provide return instructions. Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Once we receive and inspect your return, we will notify you about the approval of your refund. Approved refunds will be issued to the original payment method. Please allow a few business days for your bank or payment provider to process the refund.

Damaged, faulty, or incorrect items must be reported within 48 hours of delivery by emailing contact@noryshop.com with photos and your order number.

We do not accept returns for used items, personalised items, hygiene-sensitive products once opened, or gift cards, unless faulty.

Contact:
Nory
Website: https://noryshop.com
Email: contact@noryshop.com